If the item returns to us due to incorrect shipping information, we will notify the customer that the package has been returned. Please make sure to double-check the shipping addresses to ensure correct delivery.
We are not responsible for any lost or stolen item after the package has been confirmed as delivered. Help! I was charged more than once for my order:įor duplicate charges on your card please contact us with your order number(s) and details so we can locate the transactions and act accordingly.
Some international orders will be subject to import taxes, duties by the destination country which is the recipient’s responsibility. It will be automatically canceled and refunded and you can place your order again.Ĭustom, Duty Taxes, and other additional charges: If you have been charged and your order didn’t go through, don't worry. If you’re still unable to locate a confirmation email, just contact us with your first and last name, the date you placed the order and the order # and we will look up your order for you. Please check your spam folder and any other email addresses that you may have used. I didn't receive my order confirmation email: *Please note that we do not guarantee the exact delivery time the delivery issue is the responsibility of the delivery company.Ī tracking number will be provided by email. Please double check your billing and shipping address when placing an order as we are unable to reroute packages. Shipping charges for your order will be calculated and displayed at checkout in accordance with type (Standard or Priority.) Delivery delays can occasionally occur. Priority Shipping costs from $13.85 per order + $0.99 per Lb ( Delivery Time including handling time 2 business days) OTUSWORLD ships only to the United States.Įxcluding handling time 3–5 business days).Įxpedited Shipping cost from $8.35 per order + $0.99 per Lb (Transit Time excluding handling time 1-2 day) Orders will be shipped out within 1-2 business days.
Flexible gooseneck brings adaptable tallness alteration and different lighting point choices for ideal illumination while working, reading, crafting, sewing DURABLE & ADJUSTABLE: Made of aluminum alloy and silicone, sturdy and pleasant to the touch.LESS STRESS ON YOUR EYES: CRI (RA>85) provides a high color rendering, and high-quality LED with a special light-reflection design generates soft bright light without flickering, relieves eye fatigue from long-time work and reading.MANY LIGHT SETTINGS: Adjustable 5 color temperature modes, 5 Dimmable brightness levels, 15 minutes auto-off Timer, Smart dimmer, Memory function that remembers and restores your lighting settings from the last use.Tall and large clip-on lamp for a large workbench or drawing table, architect desk, or use as multi-screen monitor light at home or office BOOST YOUR WORKING EFFICIENCY: 31.5-inch wide, 1500 lm brightness, 20W high-quality LED light bar delivers twice larger lighting coverage and illumination.
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